Terms & Conditions

 

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DESCRIPTION OF GOODS

We take every care to ensure that the description and specification of  products are correct at the time of uploading products for sale onto the website. 

With the best intentions we photograph our own products and whilst the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

 

RETURNS

 

Goods must be returned to us within 14 days after date of receiving the item, for a full refund or exchange. This is provided that: the goods are returned in the same condition they were sold, (including all original packaging materials).  That the goods are a stock item and not a special order.  

We regret that delivery or collection charges are not refundable.

 

HOW TO ORDER

Simply call the store: 01485 525714

We will be happy to help you with  questions you may have regarding any of our products

£3.95 postage for UK Mainland

Scottish Highlands and UK Islands, northern and southern Ireland will incur an additional surcharge, please contact us for a quotation.

OVERSEAS CUSTOMERS - please contact us for a quote either by email or telephone with your area/zip code.

 

PACKAGING  

 

We use recycled packaging from the neighbouring farm shop.  Be assured that even if your purchases arrive disguised as a box of carrots it will have been packed with great care and with great emphasis on safe transit.

 

CANCELLATION OF YOUR ORDER

 

   You may cancel your order any time up to the point of dispatch and a full refund will be given in the same manner for which it was paid within 30 days.

 

ALL PRICES QUOTED ARE IN £ STERLING

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